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Passengers Were Downgraded On An $8,166 Business Class Trip—American Airlines Denied Any Refund

1 outlet American Airlines

American’s Montreal Convention treaty defense has real support, but its own contractual refund promises and federal consumer protection rules don't let the airline decide $0 is what the passengers are entitled to.

Summary from View from the Wing.

Coverage 1 article · 1 outlet

  1. View from the Wing
    Passengers Were Downgraded On An $8,166 Business Class Trip—American Airlines Denied Any Refund